We Build Operational Infrastructure

We help organizations build the processes and structures to maximize their impact and mission. 

• Fractional COO, interim operational leadership, and team coaching 

• Business structuring and formation -- from entity type and governance setup to internal policies and tools

• Strategic finance (budgets, models, forecasts, process improvements)

• People & culture systems (organizational design, hiring plans, role clarity, HR policies)

• Tools & tech (CRM, HRIS, collaboration and documentation, compliance)

• Fundraising and development operations

Our work in action:

• We supported 65 local newsrooms as they integrated, designing shared systems for finance, HR, and communications. 

• We managed an $11.3MM social impact bond portfolio that brought together professionals in government, impact investing, and social services to reduce homelessness and incarceration. 

We turn big ideas into plans that are clear and doable. 

• Designing funding and financing tools that reflect how people actually work

• Testing new approaches to investment in public interest and social change work

• Supporting funders and collaboratives to move money more effectively and equitably

Our work in action:

• We led a feasibility assessment for a fund designed for local news outlets. Our goals were to create financing that was right-sized and actually useful for small, independent organizations.

• We helped the Art for Justice Fund get off the ground with foundational research and design.

We help teams spot patterns and communicate those insights in ways that are clear and useful.

• Conduct field scans and landscape assessments

• Synthesize lessons across projects, partners, or portfolios

• Design learning agendas tied to funding, experimentation, or change

• Produce insights and artifacts that reflect real-world practice, not just theory

Our work in action:

• We led research and facilitation for the MAPS project on the future of higher education, a partnership between the Gates Foundation and the University of Utah.

• We surveyed artists and justice practitioners nationwide to better understand how the arts can promote community safety.